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TicWatch FAQ

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Welcome to Mobvoi support

Troubleshooting FAQ

General FAQ

Basic Product FAQ

  1. Tichome Mini Tutorial

    Section A: At a glance-how the buttons work

    Action Button Tap:

    Pause/Play Music and Alarm

    Action Button Press:

    Push to talk

    Mic Mute/Power Button Tap:

    Mic mute/unmute

    Mic Mute/Power Button Press(3 seconds):

    Power on/ Power off

    Volume Down/Up Button Tap:

    Decrease/Increase Volume

    Volume Down/Up Button Press:

    Decrease/Increase Volume to

    minimum/maximum

    Action Button + Volume Down Press (5 seconds):

    Enable Bluetooth Pairing Mode

    Action Button + Mic Mute Button Press(10 seconds):

    Factory Reset

    Action Button +Volume Up + Volume Down Press (5 seconds):

    Enable forced shutdown

    Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Section B: TicHome mini setup
    1.Tic Home Mini WIFI setup The device needs to connect to WIFI

    The device needs to connect to WIFI first to finish the initial setup and update process. Once the device is configured to WIFI and finished the setup process, it can be used as bluetooth device(without internet) as well.

    The WIFI Setup will be turned on when the device is 1st time booting up or when the device is in a casting session initiated by the Google Home App.

    2.Tic Home Mini Bluetooth Pairing

    The device needs to connect to WIFI first to finish the initial setup and update process. Once the device has configured to WIFI it can be used as bluetooth device(without internet) as well.

    Press the voice button for 5 seconds to turn on bluetooth pairing, if the pairing didn’t start after 60 seconds, the bluetooth will switch to un-discoverable mode.Also, user can say hotword “Bluetooth Pair” around the device to trigger bluetooth paring.

    Voice Feedback: bluetooth pairing initiated; For WIFI setup, press and hold volume up and volume down button for 5 seconds.

    Section C: Led lights instruction

    TicHome has LED lights on the top that visually illustrates what it's doing. Here's more about the status indication of different LED lights, different status of TicHome mini and related button functions.

    Note : the brightness of lights has three levels, dim-medium-strong. The lights can be set to different brightness level in manufacturing. For instance in volume adjust, all 3 levels of brightness are used. In all the other cases, the brightness of lights are default to medium.

    System

    Status LED light on top of TicHome mini will: (light color)
    *Bootup(press control button for 3 seconds) 4 dots pulse and blink(multi-colored) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    *Ready to set up(Bootup success) 4 dots pulse twice (multi-colored) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Power off(press control button for 3 seconds) 4 dots pulse for once (multi-colored) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Factory Data Reset (FDR) (press and hold action button and mic 4 dots will light up in sequence within the 10 seconds (orange) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Low Battery(<20%) 1st dot on the left pulse (orange) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Charging

    Device powered on:LED will flash, pulsing in sequence for 15s once plugged in. If any action is triggered by the user during the 15s, the battery charging LED will stop.(green).After the 15s, LED flashing will stop. There is no battery LED indication when the user presses any button or makes any query, unless the user plugs in the power again to check the battery status.

    Device off-state:LED keeps flashing when not charged full. If full, LED light remains lit up until unplugged

    Tichome Mini Tutorial FAQ, TichWatch smartwatch Tichome Mini Tutorial FAQ, TichWatch smartwatch Tichome Mini Tutorial FAQ, TichWatch smartwatch Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Fully charged 4 dots pulse only thrice before flashing no more(green) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Alarm ringing N/A N/A
    Timer ringing N/A N/A

    Setup

    Status LED light on top of TicHome mini will: (light color)
    Wi-Fi connecting 4 dots pulse in sequence (right to left, blue) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Connected, device is online 4 dots flash 3 times(blue) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Enable /Waiting bluetooth pairing mode (press and hold volume down button and action button for 5seconds) 4 dots pulse slowly together (blue) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Pairing failed (Wi-Fi or bluetooth) 4 static lights(red) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Downloading Pulse from 2 dots on the side to 2 dots in the middle(white) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Installing Left 1st dot and right 1st dot takes turn to pulse (white) Tichome Mini Tutorial FAQ, TichWatch smartwatch

    Google Assistant

    Status LED light on top of TicHome mini will: (light color)
    TicHome mini heard "Hey, Google" or "Ok Google" and is waiting or response(hit voice button) 4 dots light up one by one (white) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    TicHome mini is listening 4 dots light up one by one (white) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    TicHome mini is thinking 4 dots pulse one by one (white) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    TicHome mini is responding 4 dots pulse(white) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Microphone is off,TicHome mini isn't listening and can't respon Mic /Power Key 4 static lights (orange) Tichome Mini Tutorial FAQ, TichWatch smartwatch

    Volume

    status LED light on top of TicHome mini will: (light color)
    Volume 1 / Volume 12 (Hit plus button or minus button to turn up/down volume; press plus button for 5 seconds for max volume and minus button for 5 seconds for min volume )

    4 dots indicate 12 levels of volume intensity by light brightness (dim, medium & strong)

    1st LED light : 1st-3rd level of volume

    2nd LED light: 4th-6th level of volume

    3nd LED light:7th-9th level of volume

    4th LED light:10th-12th level of volume

    Eg. 5th level volume: 1st dot stays on strong light and 2nd led light remains medium

    Tichome Mini Tutorial FAQ, TichWatch smartwatch

    Error

    status LED light on top of TicHome mini will: (light color)
    Update taking longer than expected 4 dots pulse (red) Tichome Mini Tutorial FAQ, TichWatch smartwatch
    Section D: Lifesmart spot setup
    Download LifeSmart Spot User Guide

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