Question:How can I connect my smartwatch to Mobvoi Home Walking Treadmill Edge?
You need a smartwatch powered by Wear OS by Google that can access the Google Play Store, and that’s compatible with Mobvoi Treadmill app (see the Google Play Store on your watch to be sure). Once you have the app installed on your watch, simply stand near the Mobvoi Home Walking Treadmill Edge, open the Mobvoi Treadmill app and start the pairing process. You’re also able to sync the running records to your smartphone within the Mobvoi Health app installed in your phone. Please be aware that in order to connect this treadmill to Zwift or Kinomap on your phone, tablet, or laptop, you must first disconnect its connection on your smartwatch. Remember that only one device can be connected to this treadmill at a time.
Question:How do I reach the virtual running communities via Mobvoi Home Walking Treadmill Edge?
Use your smartphone to download popular virtual running apps such as Zwift or Kinomap. Stand near Mobvoi Home Walking Treadmill Edge, open a virtual running app and connect it with the treadmill. Now your walking and running activities on this treadmill will be synced to the virtual communities on your smartphone in real time. You can also cast your phone screen to a TV to enjoy a more vivid training experience.
Question:How noisy would it be when using the Mobvoi Home Walking Treadmill Edge?
Designed with five layers of running belts using anti-slip and noise reduction rubber and a powerful motor that operates quietly, the Mobvoi Home Walking Treadmill Edge makes noise around 60 decibels.
Question:Is Mobvoi Home Walking Treadmill Edge covered by warranty?
We accept returns for purchased product(s) within 30 days of the date of receipt. Orders must be in “Good Condition”. There is no shipping label for this product so the user has to pay return postage costs. Once we have received your return, your return will then be examined by our Quality Assurance team. Once inspection is complete, our customer service representative will either process your refund for returns, or assist you to place your replacement order for exchanges. We also provide a one year manufacturer warranty for the treadmill.
“Good Condition” means that the merchandise is:
Still in its original packaging with all certificates, warranties, user's guide, original invoice and all parts come with the treadmill;
The item is found intact with the original purchase condition.
Question:Is there a weight limit on this treadmill?
The maximum weight capacity is 100KG.
Question:What is the after-sale policy of this treadmill?
After determining whether there are manufacturer damages to the product, we will offer repair and replacement services if the product is defective within the warranty.