Question:What is the return/warranty policy
Question:How long is the warranty?
Question:How long is battery life
Battery life varies for different usage scenariOS. Below are two sample usage scenariOS for your reference:
- Using Smart Mode for 2 days (battery level from 100% to 5%), followed by Essential Mode for 3 days (battery level from 5% to 0%). In this case, the battery life is approximately 5 days.
- Using Essential Mode only, the battery life can last for approximately 30 days.
*Smart Mode: AMOLED display, Wear OS by Google smartwatch; Essential Mode: monochrome FSTN LCD display, shows date, time, steps, and heart rate.
A further breakdown of the above battery life estimation is given below.
- 2 days in Smart Mode assumes Bluetooth is switched on, fitness apps are used 30 minutes per day, 50 notifications received per day; Bluetooth is switched on, 200 notifications received per day.
- 3 days in Essential Mode assumes watch enters Essential Mode at 5% battery level and is used normally until the battery dies.
- 30 days in Essential Mode assumes watch enters Essential Mode at 100% battery level and is used normally until the battery dies.
Question:How long can it last when continuously using certain apps
Fitness apps can be continuously used for 5 hours. Music can be continuously played for 5 hours. When running, using GPS and playing music at the same time, it can be used for 3.5 hours. These estimated usage times are for Smart Mode only. Under Smart Mode, all features on the watch are available and can be used.
Question:What’s the difference between TicWatch Pro and TicWatch S or TicWatch E
Question:What are the advantages of TicWatch Pro
- Layered Display technology and extended battery life.
- Essential Mode. Under Essential Mode, TicWatch Pro show you time, date, heart rate, and steps taken. Essential Mode can last for 30 days.
- IP68 waterproof rating. It can be submerged in water up to 1.5 meters for up to 30 mins. Swimming not recommended.Can be worn when washing hands, sweating, etc, but not advisable to place it directly under a water current.
- Runs on Wear OS by Google™.
Question:Which languages are supported
Question:Does TicWatch Pro support NFC payments
Google Pay is supported in the following countries: Australia, Canada, Russia, Poland, Spain, United Kingdom and the United States.
Question:What should I do if I need more watch faces?
If you can not find the watch faces in Google play store, please contact our support team and we will upload them for you.
Question:How many workout modes has TicWatch?
It supports 100+ professional workout modes. please click
here to check.